In-Home Consultation
Regular price $485.00In this up to 2-hour consultation you can expect straight talk and suggestions on how to solve your interior decorating dilemma, including what will and won’t work in the space. To ensure we maximize our time together, we request that you choose one area of focus for this consultation. This is a great opportunity to get out decorating team's advice for furniture layout, styles, accessories and/or paint colours.
This Service Includes:
Prior to our meeting:
Our team will do deep dive into your goals and aspirations for the space thanks to the Interior Decorating Questionnaire we will send you in advance of our meeting. We will also review all of the inspiration images, measurements and photos of your space we will request from you, so we will already be well informed on your style and needs before we meet!
During our (up to ) 2-hour in person meeting at your home:- Review fabric/wallpaper/drapery from samples as needed
- Photography to act as inspiration for your space
- Product recommendations for furniture and decorative accessories for your space
- Paint suggestions (if applicable)
- Review and select any hard finishes from samples you have on site
After our meeting:
Your decorator will provide you with a customized decorating guide featuring a moldboard and inspirational images to help you envision your space, as well as a shopping list from The Heather Co Boutique. All you will need to make it easy to make it beautiful.
* These up to 2 – hour consultations are offered 4-5 days every month. Once the allotted days are fully reserved, we book into the following month.
*Please note our team does not consult on renovations. Hard finish recommendations will be limited to color, look, feel etc. Our team cannot and does not take responsibility for the durability and suitability of hard finishes, that should be advised upon by your contractor or installer.
To book your in home consultation, simply purchase here and you will instantly be sent a link to our scheduling software, as well as a link to the Interior Decorating Questionnaire.
Kindly note there is generally a wait of 2-4 weeks from when your consultation is purchased to the next available consultation date.
WHERE DO YOU SHIP?
We ship all across Canada & mainland USA
HOW LONG WILL MY ORDER TAKE?
All furnishings are special order items and can take 4-16 weeks for delivery. Upon receiving your order a member of our team will send you a detailed estimates for the delivery times of your items. Please also note you items may arrive in multiple shipments.
DO YOU HAVE OTHER FABRICS OR COLORS AVAILABLE?
YES!! One of a kind is how we started and will always be our first love! If you like what you see here and want to discuss creating something JUST FOR YOU book a consultation! Our designers are readay and VERY excited to make you that something special!
WHAT WILL I PAY FOR SHIPPING?
COURIER DELIVERY TO FRONT DOOR/ CURB UNDER $500 (Urban locations only) FLAT RATE 15%
COURIER DELIVERY TO FRONT DOOR/ CURB OVER $500 (Urban locations only) FREE
WHITE GLOVE DELIVERY (Urban locations only) $95 PER ITEM
Please see our Shipping Policy Page for important information prior to ordering
If the items are shipping to a rural location, please be aware there may be additional delivery fees, we will confirm any additional fees with you before finalizing the order.
WILL I BE CHARGED CUSTOMS & DUTIES ?
Your purchase from The Heather Company OFTEN includes customs, duties and taxes . However, in rare circumstances, you may need to pay these to the delivery carrier at the time of delivery.
WHAT ABOUT DELAYS ?
Delivery times can change due to circumstances out of our control. We will do our best to advise you immediately of any changes that occur.
WHAT IS YOUR RETURN POLICY?
Over our nearly 10 years of providing exceptional home furnishings to happy clients we have found items and vendors whose product we love! and we believe you will too!
We appreciate you have placed your trust in us to supply your investment peice furnishings and we want to do everything to help you feel confident in that choice!
We have a team of customer service and design specialists ready to answer your questions , advise you on your selections and send samples of fabrics and furnishings when available.
SHOWROOM PURCHASES
Items that are in-stock in the showroom which are eligible for return may be returned within 10 days of purchase for a refund of the merchandise total. Shipping to you, and any return shipping will not be refunded.
Items must be returned unused and in the original packaging.
ONLINE ORDERS
Online orders can be canceled within 24 hours.
Online orders cancelled within 24 - 48 hours of placing the order will incur a 15% restocking fee.
After 48 hours online orders can not be canceled and are subject to our final sale policy.
The Following Items are not eligible for return or exchange:
Custom & Made to order furniture
Special Order Items Including ALL:
Furniture, Rugs, Artwork, Lighting, Bedding, Gift Cards
WHAT ABOUT DAMAGES??
If your product arrives damaged, you MUST note it on the delivery receipt/shipping waybill and supply an image of that to us, along with images of the item, damage and boxes.
Please email us at heather@theheatherco.com within 24 hours of delivery. Damages not noted on delivery receipt/shipping waybill and/or reported after 24hs will not be eligible for refund/repair.
